Providing Critical Feedback
As the CEO and business owner, whether you have a team or contractors or you work with clients, there is this weird trend around providing critical feedback that I’m seeing more and more of. This is important to address. We see it all the time in the Done for You side of our business where we’ll send something to someone and only get back “I don’t like that.” They aren’t giving concrete feedback so that we can take action around how something could be improved, changed, or modified. The feedback is very generic or it’s non-descriptive and not useful for moving the project forward. As the CEO of a business, being able to provide critical feedback is essential for you to find success. I truly believe that if you’re going to be able to get what you want from your employees, contractors, or client, you have to be able to provide feedback in a way that is meaningful and moves you forward.
I’m going to give some examples of feedback that is not critical, not productive when it comes to moving a project forward, and just generally not good feedback.
These are some of my favorites:
“I don’t like that.”
“It’s too ______. (silly, girly, ridiculous, plain, etc.)”
“It’s not me.”
“ I wouldn’t say that.”
Those are just a few of the ones that I’ve heard from folks about all of our Done for You side, like social media, funnels, ads, and website work. My first question is, “What am I supposed to do with that feedback?”
It doesn’t say what you like about it, what you don’t like, what you want to be changed, and it’s not specific. It’s not progress making. No matter what you do, you need to be able to give feedback. Want to learn how to give critical feedback that can help move your projects along? Check out this episode.
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